Privacy Policy
Your privacy matters to us. This policy explains what personal information we collect on protradingwithnitin.com, how we use it, and what rights you have. Please read it carefully.
📋 Table of Contents
🏢 1. Who We Are
This privacy policy applies to Pro Trading With Nitin, a trading education service operated by Nitin, located at Burari, New Delhi – 110084, India. For the purposes of this policy, "we", "us", and "our" refers to Pro Trading With Nitin. "You" refers to any visitor, user, or student of this website.
Website: https://protradingwithnitin.com
Email: support@protradingwithnitin.com
Phone/WhatsApp: +91-7678295151
📋 2. Data We Collect
We collect personal information in two ways: information you provide directly and information collected automatically.
A. Information You Provide Directly
| Data Type | How Collected | Why |
|---|---|---|
| Full Name | Contact form, WhatsApp, enrollment | To address you and personalize communication |
| Phone Number | Contact form, WhatsApp, direct calls | To contact you about courses and respond to queries |
| Email Address | Contact form, enrollment | To send course materials, receipts, and updates |
| Course Interest | Contact form, WhatsApp conversation | To recommend the right course for your needs |
| Trading Experience Level | Contact form, intake questionnaire | To tailor course content and batch placement |
| Payment Information | UPI/bank transfer at enrollment | To confirm enrollment and issue receipts |
We do not collect sensitive financial data like your Demat account number, PAN card (unless voluntarily shared for GST receipts), Aadhaar, or bank account numbers through this website.
B. Information Collected Automatically
When you visit our website, certain technical data is collected automatically by our web server and analytics tools:
- IP address (anonymised)
- Browser type and version
- Operating system
- Pages visited and time spent
- Referring URL (how you arrived at our site)
- Device type (mobile, desktop, tablet)
- Date and time of access
💬 3. WhatsApp & Phone Communication Data
When you contact us through WhatsApp (+91-7678295151), the following data is accessible to us:
- Your WhatsApp display name
- Your phone number (the one you use WhatsApp with)
- The content of messages you send to us
- Any media (photos, PDFs, voice notes) you send
- Timestamps of messages
This information is used exclusively to respond to your inquiry and manage course-related communication. We do not export or upload WhatsApp data to any third-party CRM or marketing database without your explicit consent.
Call records: If you call us on +91-7678295151, call logs (number, duration, date/time) may be stored by our telecom provider as per standard telecom practices in India. We do not record calls.
⚙️ 4. How We Use Your Data
We use personal data you provide for the following purposes:
- Responding to inquiries: Replying to your contact form submissions, WhatsApp messages, or emails
- Course enrollment management: Confirming enrollment, sharing batch details, sending payment receipts
- Course delivery: Sharing course materials, Zoom/Google Meet links, recordings, and assignments
- Student support: Answering doubts, providing trading guidance during the course period
- Communication about updates: Notifying enrolled students about new batches, added modules, or relevant market events
- Improving our services: Analysing feedback and inquiries to improve course content and user experience
We do not use your personal data for:
- Selling or renting your data to third parties
- Sending unsolicited marketing messages unrelated to trading education
- Profiling for advertising purposes beyond basic analytics
- Automated decision-making that significantly affects you
🍪 5. Cookies Policy
Our website uses cookies — small text files stored on your browser — to improve your experience and collect anonymous usage data.
Types of Cookies We Use
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Required for the website to function (form submissions, session management) | No — site won't work without them |
| Analytics Cookies | Google Analytics — tracks page visits, session duration, traffic sources | Yes — via browser settings or opt-out |
| Preference Cookies | Remembering your language, display preferences | Yes |
How to Control Cookies
You can control and manage cookies in several ways:
- Browser settings: Most browsers allow you to view, delete, and block cookies. See your browser's help menu for instructions.
- Google Analytics opt-out: Install the Google Analytics Opt-out Browser Add-on
- Incognito/Private mode: Using private browsing prevents cookies from being stored after the session
Please note: Disabling certain cookies may affect the functionality of some features on this website.
📊 6. Google Analytics
We use Google Analytics (provided by Google LLC) to understand how visitors use our website. Google Analytics collects information such as:
- Number of visitors and page views
- Which pages are most popular
- How long visitors spend on each page
- What devices and browsers are used
- General geographic location (city/country level, not precise)
- How users found our website (search, social media, direct)
We have enabled IP anonymisation in Google Analytics, which means the last portion of your IP address is masked before data is sent to Google. We do not use Google Analytics to collect personally identifiable information.
Google's data processing practices are governed by their own privacy policy: https://policies.google.com/privacy
🤝 7. Data Sharing & Third Parties
We do not sell, trade, rent, or share your personal data with any third party for their marketing purposes. Period.
Your data may be shared only in the following limited and necessary circumstances:
- Service providers: Tools we use to operate our business (e.g., email service providers, web hosting). These parties process data only on our behalf and under strict confidentiality.
- Platform providers: Zoom or Google Meet for delivering online classes. Their respective privacy policies apply.
- Legal requirements: If required by law, court order, or regulatory authority in India (e.g., SEBI, Income Tax Department), we may disclose information as required.
- Protection of rights: To prevent fraud, protect the safety of individuals, or enforce our terms — when we have reasonable grounds to believe disclosure is necessary.
🛡️ 8. Data Storage & Security
Your personal data is stored on our web server and in communication tools (email, WhatsApp). We implement reasonable technical and organisational measures to protect your data:
- SSL/HTTPS encryption for all website traffic
- Password-protected email and hosting accounts
- Limited access — only Nitin and authorised support staff can access student data
- Regular server security updates
However, no method of internet transmission or electronic storage is 100% secure. While we strive to protect your data using commercially acceptable means, we cannot guarantee absolute security. If you believe your data has been compromised, please contact us immediately at support@protradingwithnitin.com.
Our web servers are located in India. Data sent via WhatsApp is subject to Meta's infrastructure and data storage policies.
📅 9. Data Retention
We retain your personal data only for as long as necessary for the purposes described in this policy or as required by applicable law.
| Data Type | Retention Period |
|---|---|
| Course enrollment records | 7 years (for accounting/tax compliance under Indian law) |
| Contact form submissions | 2 years or until resolved |
| Email correspondence | 3 years |
| WhatsApp messages | As long as active conversation — no automatic purge |
| Google Analytics data | 14 months (Google's default retention setting) |
| Inquiry data (no enrollment) | 12 months |
After the retention period, data is deleted or anonymised. You can request earlier deletion — see Your Rights below.
⚖️ 10. Your Rights
As a user based in India, you have the following rights regarding your personal data, consistent with the Digital Personal Data Protection Act, 2023 (DPDP Act):
Request a copy of personal data we hold about you
Request correction of inaccurate or outdated data
Request deletion of your data (subject to legal retention requirements)
Withdraw consent for processing at any time
File a complaint with us about data handling
Complain to the Data Protection Board of India if unresolved
To exercise any of these rights, please email support@protradingwithnitin.com with the subject line "Privacy Request" and we will respond within 30 days. We may need to verify your identity before processing certain requests.
👶 11. Children's Privacy
Our courses and services are intended for adults aged 18 years and above. We do not knowingly collect personal data from individuals under 18. Trading in financial markets requires legal age and financial capacity.
If you believe a minor has submitted personal data to us, please contact us immediately at support@protradingwithnitin.com and we will delete such data promptly.
🔄 12. Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices, technology, legal requirements, or for other operational reasons. When we make changes:
- The "Last Updated" date at the top of this page will be revised
- For significant changes, we may notify enrolled students via email or WhatsApp
- Continued use of the website after changes constitutes acceptance of the updated policy
We encourage you to review this policy periodically. The version in effect on the date you use our services governs the data processing for that interaction.
📬 13. Contact for Privacy Queries
If you have any questions, concerns, or requests regarding this privacy policy or how we handle your personal data, please reach out to us:
Data Controller: Nitin — Pro Trading With Nitin
📍 Burari, New Delhi – 110084, India
📧 support@protradingwithnitin.com (Subject: "Privacy Request")
We aim to respond to all privacy-related inquiries within 5–7 business days. For urgent concerns, WhatsApp is the fastest channel.